What is UXM

UXM is a comprehensive digital-workplace observability platform designed to provide full visibility into how users, devices, applications, and network connectivity perform in real time.

It enables organizations to monitor, analyze, and improve end-user experience across physical and virtual desktops, web and SaaS applications, VDI/DaaS, and hybrid network environments.

UXM collects data directly via a lightweight agent from endpoints and user interactions (real-user monitoring, RUM), as well as via synthetic testing and telemetry, to measure performance, responsiveness, reliability, adoption, and connectivity issues.

By bridging the gap between IT operations and user experience, UXM shows exactly how performance issues, hardware limitations, or connectivity problems affect employees.

The platform integrates real-user monitoring, synthetic performance checks, endpoint telemetry, and connectivity insights into a unified solution. Whether deployed on-premises or as SaaS, UXM empowers IT and digital workplace teams to ensure consistent performance, detect anomalies early, and enhance productivity through data-driven insights.