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Requirements

Desktop Agent Requirements
Operating SystemWindows 7 SP1, 8, 10, 11 or Windows 2016+ Datacenter/Standard Edition(x64 bit and x86 version is separate MSI installer package)
Processor (CPU)Using under 2% CPU usage in average, CPU usage is depending on how fast the user clicks in the monitored application.
RAMUsing under 50 MB in average, maximum usage is 100 MB if data can't be delivered, the Desktop Agent caches up to 100 results before dropping them if network is unavailable.
Storage50 MB
Firewall (Outbound)The Desktop Agent communicates with UXM, to sync monitoring profiles and deliver data on the following ports (Depending on collector url configured during installation):

* TCP-80 or TCP-443 (Sending data through reverse proxy)

Compatibility Matrix - OS

VersionWindows 7 SP1Windows 8Windows 10Windows 11Windows Server 2016 - 2022+
2023.10.13SupportedSupportedSupportedSupportedSupported
2024.04.02SupportedSupportedSupportedSupportedSupported
2025.01.31SupportedSupportedSupportedSupportedSupported

Compatibility Matrix - uxmapp

Versionuxmapp 2023.05.09uxmapp 2024.09.04uxmapp 2025.01.30
2024.04.02SupportedSupportedSupported
2024.12.06 SupportedSupportedSupported
2025.10.13 SupportedSupportedSupported