Requirements
| Desktop Agent Requirements | |
|---|---|
| Operating System | Windows 7 SP1, 8, 10, 11 or Windows 2016+ Datacenter/Standard Edition(x64 bit and x86 version is separate MSI installer package) |
| Processor (CPU) | Using under 2% CPU usage in average, CPU usage is depending on how fast the user clicks in the monitored application. |
| RAM | Using under 50 MB in average, maximum usage is 100 MB if data can't be delivered, the Desktop Agent caches up to 100 results before dropping them if network is unavailable. |
| Storage | 50 MB |
| Firewall (Outbound) | The Desktop Agent communicates with UXM, to sync monitoring profiles and deliver data on the following ports (Depending on collector url configured during installation): * TCP-80 or TCP-443 (Sending data through reverse proxy) |
Compatibility Matrix - OS
| Version | Windows XP | Windows 7 SP1 | Windows 8 | Windows 10 | Windows 11 | Windows Server 2016 - 2022+ |
|---|---|---|---|---|---|---|
| 2023.10.13 | Supported * | Supported * | Supported | Supported | Supported | Supported |
| 2024.04.02 | Supported * | Supported * | Supported | Supported | Supported | Supported |
| 2025.01.31 | Supported * | Supported * | Supported | Supported | Supported | Supported |
| 2025.09.25 | Supported * | Supported * | Supported | Supported | Supported | Supported |
| 2026.04.17 | Supported * | Supported * | Supported | Supported | Supported | Supported |
- Special build is required for Windows XP/7 (Without SP1), please contact uxm support for custom build.
Compatibility Matrix - uxmapp
| Version | uxmapp 2024.09.04 | uxmapp 2025.01.30 | uxmapp 2025.09.25 | uxmapp 2026.04.17 | | --- | --- | --- | --- | | 2024.04.02 | Supported | Supported | Supported | Supported | | 2024.12.06 | Supported | Supported | Supported | Supported | | 2025.10.13 | Supported | Supported | Supported | Supported | | 2025.12.09 | Supported | Supported | Supported | Supported |