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Desktop Application Requests

Time Frame​

Shows a timeline displaying counts of requests at given date/times.

Hover the mouse over a respons bar in the time frame chart to see Avg. Response time and a timestamp:

Or hover over a request to see the count of requests and a timestamp:

Requests​

Metrics​

  • Time: The event time stamp in <YYYY-MM-DDThh:mm:ss> format.
  • Response Time: How long it took for the transaction to respond, in seconds.
  • Transaction: Name of the transaction.
  • Identifier: Name of the identifier that the transaction reacts on.
  • Custom Location: Name of the country or city from where the request is made.
  • UI: What user interface is being measured, for example Outlook.
  • SLA: A value based on the SLA definition. For more information about SLA, visit here.
  • Username: Name of the user who performed the request.

Request Breakdown​

If you wish to see additional information about a request you can break it down by clicking the dropdown arrow on the "Request" table. More information will be displayed.